Please ensure you are using the correct COT for Suffolk Building Society which has the Suffolk Building Society branding, the previous version with Ipswich Building Society branding is now outdated. The correct and latest version is available to download via Suffolk Building Society’s website-
https://www.suffolkbuildingsociety.co.uk/mortgages/solicitors/
You can also access this link on the Lender Documents page of Conveyancer Zone.