The Stafford Building Society – A reminder LMS Secure Link® should be used for Post Offer Queries and Redemption Statement Requests

Secure Link is an LMS product that allows for a more streamlined conveyancing process whilst improving case query turnaround times, allowing FAQs to be answered almost immediately.

Not only does this prevent hold ups in the conveyancing process as the law firm awaits an answer, but it frees up more time for all stakeholders to focus on more complex cases or questions that need a bespoke, tailored response.

The service also allows law firms to request redemption statements quickly and securely through the Secure Link® portal.

Requesting redemption statements in this way can support consistency in accordance with the individual lender’s approved formatting, decreases duplicate queries, help reduce errors and provide a secure receipt and delivery method.

When you log into Conveyancer Zone you can access Secure Link via the panel membership dashboard.
If you want to know more about how you can utilise Secure Link or would like to book a demonstration, please email ProductTeam(Replace this parenthesis with the @ sign)lms.com