For and on behalf of HSBC
We’re delighted to introduce Secure Link FAQs, launched in partnership with HSBC – a new feature designed to make your conveyancing experience smoother and quicker.
Secure Link replaces the need to send pre-completion queries by fax or post, giving you access to instant answers to common questions, you’ll experience fewer delays, quicker resolutions, and more time to support your clients.
Essentials for using Secure Link:
- Check the FAQs first – your question might already be answered, saving you time.
- Pick the FAQs category that best matches your query so we can assist you quickly.
- Ensure you submit each query separately under the relevant FAQ category, this is mandatory for efficient and accurate support.
- Call the Solicitors Helpline if your query relates to imminent completion or exchange.
If you want to know more about how you can utilise Secure Link or would like to book a demonstration, please email ProductTeam@lms.com.