– LMS’s latest lender partner will utilise Secure Link, Electronic Certificate of Title (eCOT), and Charge Registration.
– This partnership further expands and diversifies LMS’s lender panel.
LMS proudly welcomes Fleet Mortgages to Panel Link, an ever-growing ecosystem that connects lenders with law firms who meet quality, security, and compliance criteria, providing a level of due diligence that offers peace of mind for lenders and helps facilitate the safe transmission of data.
Fleet Mortgages – established in 2014 and acquired by Starling Bank in 2021 – is an intermediary-only lender that specialises in buy-to-let lending across England and Wales. Dedicated to securing finance for landlords and limited companies of all shapes and sizes, Fleet Mortgages has partnered with LMS to further enhance user experience and boost operational efficiencies.
With Secure Link, Fleet Mortgages can increase efficiencies when managing post-offer queries, a process which is typically time consuming for all parties. Secure Link ensures queries are managed via a secure portal, and lender-approved FAQs give law firms immediate answers to post-offer questions. This results in enhanced efficiency for Fleet Mortgages and a quicker turnaround time with greater certainty for firms.
Another key feature of Secure Link is the Redemption Statement service, which provides a straightforward way for law firms to request this key document, eliminating back and forth communication and delays.
Fleet Mortgages will also utilise LMS eCOT, a digital solution specifically created to mitigate risk of fraud and reduce the number of incorrect certificate of title submissions. As the digital CoT document is pre-populated and account details are validated via LMS’s system, LMS eCOT helps mitigate fraud, improves data accuracy, and increases efficiency, providing Fleet Mortgages and law firms with a slicker, quicker, and safer process.
Lastly, Fleet Mortgages will benefit from LMS’s Charge Registration, designed to streamline a key part of the conveyancing journey while keeping the lender up to date with regards to pending charge registrations.
Mark Elliott, chief legal and compliance officer at Fleet Mortgages, comments on the partnership: “At Fleet Mortgages, we’re committed to helping our intermediary partners and customers achieve successful outcomes. Everything starts with a good conversation, building strong relationships with brokers to secure finance for landlords and limited companies. With the increased efficiency and connectivity that LMS provides, through eCOT, Secure Link, and the other services on offer, we’ll be able to focus on what we do best. We greatly value this relationship with LMS and look forward to working together.”
Suzanne O’Connor, chief relationship officer at LMS, adds: “Fleet Mortgages is a specialist lender that truly cares about its partners and offering the best solutions to its customers and intermediaries, so LMS is delighted with this collaboration. We’re proud to support our new partner, providing services that enhance due diligence and, therefore, security and efficiency, so that Fleet Mortgages can continue to deliver the best customer service. We look forward to working together.”