Solutions / DART

LMS DART

From the outset, all involved are aware of the expectations, such as any additional legal work, fees and documents that may be required for the transaction. As such, this information can be requested early in the process, contributing to a smoother and speedier remortgage experience for all.
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Within seconds of receiving a customer’s information, the technology behind LMS DART assesses a remortgage case, ensuring it is assigned appropriately.

With DART, you can be certain that cases will progress reliably since appropriate cases proceed through automated case processing while more complex cases are assigned to a specialist team for manual intervention.

Some cases will also benefit from partial automation, ensuring law firms maintain the appropriate level of oversight.

DART enables all parties to be completely aware of their obligations from the outset. In turn, lenders and law firms can set realistic completion dates for customers by increasing visibility, enhancing trust, and reducing stress – ultimately, improving their remortgage journey.

Benefits of LMS DART

Early visibility

Expectations are accurately set at an early stage, including a forecast of completion, helping to give customers peace of mind.

Reduced touchpoints

With early knowledge of expectations, there’s less reason to chase information or request updates.

Real-time case tracking

Real-time case tracking ensures all parties are kept in the loop, distilling confidence and reducing stress to enhance the journey all-round.

Increased capacity

Stakeholders can take on more cases with the time saved through automation.

Enhanced efficiency

Accurate data at the start of the journey equals a more streamlined and efficient process throughout.

Want to find out more about LMS Dart?