Meet Our Team

A profile shot of Nick Chadbourne

Nick Chadbourne
Chief Executive Officer

Nick joined LMS as Chief Operating Officer in February 2016, becoming Chief Executive Officer in September the following year. He is responsible for the business’s strategic direction, along with developing products and processes, technical innovation, and improving the speed and security of the conveyancing process. He has proven leadership and management skills, particularly in the digital transformation of financial services and the driving of increased efficiencies. With over 20 years’ experience in the Financial Services sector, Nick has held senior positions at HBOS and led a number of mortgage and insurance intermediaries.

A profile shot of Ian Robinson

Ian Robinson
Chief Operating Officer

Ian joined LMS in 2006, bringing with him 12 years experience of the lending industry and in particular supply management through previous roles with Abbey National plc and latterly Santander UK plc.

As Supplier Management Director Ian ensures our suppliers comply with our high standards of quality, speed and service.

A profile shot of Suzanne O'Connor

Suzanne O’Connor
Director of Client Relationships

Suzanne has worked in the UK mortgage industry for around twelve years and has been with LMS for six. She oversees the management of our lender clients, delivering bespoke governance and risk control frameworks through her team of dedicated account directors.

Alongside her extensive relationship management skills, she acts as a support to others within our business, in particular the project methodology and implementation.

Mike Hughes
Chief Technology Officer

Mike joined LMS early in 2018 to lead the transformation of our IT services and capabilities. He is responsible for IT Operations, software development / testing, infrastructure, security and the provision of IT services to internal and external customers. Mike leverages over 25 years of experience within the IT industry as both a customer and supplier of service. He brings expertise in IT architecture, software and infrastructure design and build, ITIL-based services, project life cycle management, and IT financial/operational management. He has successfully led transformation projects and programmes for a range of enterprise organisations across a variety of sectors including Financial Services, Healthcare, Gambling and Logistics.

Sheryl Smythe
Finance Director

Sheryl Joined LMS in 2007 as an accounts assistant, 14 years later she is now FCCA qualified and has a wealth of knowledge around both the LMS Finance department and overall operational business.

Sheryl leads the Finance team and is responsible for reporting on all aspects of business performance, whilst also providing invaluable insight to commercial and strategic business decisions.

Travis Scholes
Commercial Director

Travis joined in 2019 as consultant and became a permanent team member on Jan 2021. Bringing 20 years of experience in Operations and Process Delivery, Travis’s core focus within LMS is on the development of systems and products with the objective of driving efficiency, customer satisfaction and retention. Travis is now leading the innovation programme, bringing new products to LMS user groups through automation, integration and digitisation aimed at improving the conveyancing experience for all.