Frequently asked questions

Who are LMS?

Established in 1991, LMS is one of the principal providers of conveyancing services to the three cornerstones of the housing industry; lenders; brokers and estate agents. We process over 100,000 conveyancing transactions a year on behalf of our partners which includes three of the largest national mortgage lenders as well as a number of key regional providers.

We have been appointed to manage the service provided by the law firm to ensure that consistent, high quality service standards are delivered. LMS customer services team are available to answer any queries and offer independent support is any issues are experienced.

What is TrackMyCase?

Customers can track the progress of their case online which provides them with: key milestone updates; option to sign up to text/SMS updates; ability to view key documents; contact details for the law firm case handler as well as LMS; and frequently asked questions.

What is LMS Bank Account Check?

LMS Bank Account Check is a fraud prevention service which allows you to check law firm bank details before sending them any money. This service is provided by LMS, you can find out more below. If you have any concerns about any communications you may have received from any parties visit the HM Government fraud prevention advice page at